I have forgotten my log in details to my NESCAFÉ® Dolce Gusto® account

Please remember that your password is case-sensitive. 

To reset your password:
Hover over 'My account' at the top right hand corner of the page
Click on 'Forgot Your Password?'
Enter your email address

An email will be sent to you with a new password. Once you have logged in again, you can change this to something more memorable. If the email does not come through within 30 minutes, please check your junk mail.