English Frequently Asked Questions About Troubleshooting
How do I login into the Nescafe Dolce Gusto website?
To login, all you have to do is hover over the My Account section in the top right section of the page and enter in your details.
I cannot click on the link in the email you have sent me.
If the link doesn't work, please copy and paste the link directly into the address bar of your browser.
If the link still doesn’t work, please be aware that different email providers put expirations on links in emails. The links usually last between 60 and 90 days, so there should be plenty of time between your registration and your confirmation. If you think your link has expired, please re-register.
If the link still doesn’t work, please be aware that different email providers put expirations on links in emails. The links usually last between 60 and 90 days, so there should be plenty of time between your registration and your confirmation. If you think your link has expired, please re-register.
I am having problems viewing the website
In order to use this site, you must have cookies enabled on your computer.
- Go to ‘Tools’ on your Internet browser
- Select ‘Internet Options’
- Adjust your security or privacy settings to allow all cookies
This website will not work properly unless you do this. For Apple Macs, please consult your relevant technical help team.
From time to time, the website undergoes maintenance, which affects performance. If you’re having continual problems, please contact us here or by phoning
- Go to ‘Tools’ on your Internet browser
- Select ‘Internet Options’
- Adjust your security or privacy settings to allow all cookies
This website will not work properly unless you do this. For Apple Macs, please consult your relevant technical help team.
From time to time, the website undergoes maintenance, which affects performance. If you’re having continual problems, please contact us here or by phoning